A clear care relationship
Privacy, explained simply.
Here is how BellNow Virtual Care handles your information and the text messages you may receive from us.
Last updated: September 19, 2026
Privacy Policy
Your information helps us care for you.
We aim to keep this policy easy to understand. It describes the information BellNow Virtual Care collects, how we use it, and the choices you have.
Information We Collect
We may collect contact details, health intake information, appointment details, and your phone number when you provide it. If you choose to receive text messages, we also collect and keep a record of that message consent.
How We Use Information
We use information to provide and coordinate care, schedule appointments, respond to enquiries, send appointment reminders and service-related messages, and improve our services.
How We Share Information
We share information only with service providers who help us operate, such as secure hosting, scheduling, and messaging platforms, or when sharing is required by law. We do not sell personal information.
SMS / Text Message Consent
No mobile opt-in or text message consent will be shared with third parties or affiliates.
Consent to receive text messages is not a condition of receiving care. Message frequency varies, and message and data rates may apply. You can reply STOP to opt out or HELP for help at any time.
Your Choices and Contact
You can opt out of text messages at any time by replying STOP. Reply HELP if you need assistance. For questions about this policy or how BellNow uses your information, contact the practice at bellnowvirtualcare@gmail.com.
Last updated: September 19, 2026
Terms of Service
Helpful messages, on your terms.
These terms explain BellNow Virtual Care’s SMS and text-message program so you know what to expect and how to manage your messages.
Types of Messages You Can Expect
- Appointment confirmations and reminders
- Scheduling and rescheduling notices
- Follow-up and care-related messages
- Results or action-needed notifications
- Occasional practice updates
Messages are not for emergencies. Direct urgent or emergency concerns to 911 or your local emergency services.
Opt-In and Opt-Out
You consent to receive messages when you provide your phone number and choose to opt in through a BellNow form, scheduling process, or another clear request to receive texts. Consent is not a condition of care. Message frequency varies and message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance at any time.
Program Description and Acceptable Use
BellNow’s text-message program supports appointment coordination and care-related communication. Use the program only with a phone number you control, and do not use text messages to send emergency requests or to seek medical advice. Text messages are not a substitute for an appointment, evaluation, or emergency care.
SMS Terms
BellNow Virtual Care sends text messages to those that opt in. Messages we send include Account Notification, Customer Care and message frequency varies based on customer inquiries. Message and data rates may apply. Text HELP or contact us at bellnowvirtualcare@gmail.com for support. Text STOP to opt out of future messages at anytime.
Updates to These Terms
We may update these terms from time to time. When we do, we will post the updated terms on this page and revise the “Last updated” date.
Last updated: September 19, 2026